small business, squared.
a european product lab building ai-native software for the small firms europe runs on.
◐first product: kybon01the lab
11sq² builds ai-native software for european smes: products that speak their customers' languages, live on the channels they already use, and treat european rules as home ground.
europe runs on small firms: the clinic, the workshop, the gestoría, the shop on the corner. the software they can get is either enterprise-grade and over their heads, or sized to them and quietly holding them back.
ai changes the economics. a well-built agent now does for a five-person firm what a back office does for a five-thousand-person one. we build those agents as products: opinionated, finished, priced for small business.
02products
kybon
◐building
a dedicated real-time agent for professionals who run their customer relationships on whatsapp. it answers instantly, books and reschedules, follows up on quiet threads, and hands the conversation to its human exactly when judgement is needed.
03exploring
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appointments
scheduling, reminders, and no-show recovery for businesses that live by the calendar.
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paperwork
quotes, invoices, and verifactu-ready e-invoicing produced from the conversations and documents that already exist, not from data entry.
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front desk
one agent, every customer language: answered in catalán, german, or french without hiring for it.
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ambient bookkeeping
cash flow made legible as a side effect of doing business, and the quiet alarm before it becomes a problem.
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reputation
reviews answered, patterns learned, unhappy customers caught while they can still be won back.
04built for europe
gdpr by default. eu data residency. the ai act treated as a design constraint, not an afterthought.
priced for smes, in euros, with humans reachable in spanish and english.